About Your Limited Warranty:
Bel Furniture is proud to offer a product warranty of 1 year from date of pick up/delivery for any workmanship or manufacturing defects on qualifying merchandise. The Bel Furniture warranty does not apply to any clearance, floor sample, or accessories which are sold “AS IS”. Warranty does not cover normal wear and tear, loss of color on fabric/leather, or abuse/intentionally damaged merchandise. Defects reported within 6 months of delivery or pick up that can not be repaired will be exchanged as long as there are no signs of abuse or intentional damage. If the same merchandise is not available a re-selection will be authorized of equal or greater value with credit of 100% of the defective merchandise purchase price. This does not include delivery fees. Merchandise reported defective 6 months and 1 day after original delivery or pick up date that can not be repaired or exchanged will have a depreciated credit applied for re-selection. Depreciation will be calculated at 5% per day after 6 months and 1 day.
Service:
Our Bel Furniture delivery service includes in-home warranty service for 6 months at no charge. Merchandise that was delivered to your home more than 6 months or picked up will be subject to the following fees:
In home service $99.99**
Pick up for service and return: $149.99**
You can bring the merchandise to your local service center for repairs at no charge as long as it is within the 1 year manufacturers warranty.
Mattress Warranty:
Mattresses are covered under the manufacturer's warranty and subject to their discretion, however Bel Furniture will assist in the filing of your claim. The mattress manufacturer warranty does NOT cover the cost of inspection. Service fee of $69.99** must be paid to schedule inspection. If your mattress is deemed by the manufacturer to be defective there will be a delivery/exchange fee of $69.99**. Please note that any mattress that is soiled, dirty, or has bodily fluid stains of any kind will be void of any warranty. Only mattresses that are sold as a set with either a power base or foundation will qualify for warranty.**Service and delivery fees are for a radius of 50 miles from our store locations**
Indoor Furniture Protection Plans
Accidents are likely to happen once the furniture is in your home! Investing in a Bel Furniture Protection Plan will protect your furniture from many of life's mishaps, both big and small. Look for Guardian Furniture Protection Plans at select furniture retailers. Premium coverages are available for fabric, leather, and wood furniture, and may include:*
- Food or beverage stains on fabric, leather and wood.
- Stains caused by grass, crayons, grease, ballpoint pen ink, and cosmetics on upholstered furniture.
- Rips, tears, burns and punctures on fabric or leather upholstery.
- Liquid rings, heat marks and gouges on wood and stone.
- Glass and mirror breakage.
At Bel Furniture, we recognize that customers want two things when they make a furniture purchase: they want to protect their furniture investment, and they want to maintain the beautiful appearance of their new furniture as long as possible. Bel Furniture Protection Plans and advanced Furniture Care Products will help ensure your peace of mind for years to come.
Outdoor Furniture Protection PlansYou can't always predict the weather, but you can predict one thing, accidental stains or damages are likely to occur to outdoor furniture. Relax and enjoy your new outdoor furniture purchase without the worry by protecting it with our Bel Furniture Five Year Outdoor Protection Plan.Our Outdoor Protection Plans provide coverage for many common outdoor stains and damages, such as:*
- All stains to fabric or vinyl upholstered areas and umbrellas
- Breakage of glass components in tables
- Rips, tears, punctures or burns to fabric or vinyl
- Breakage of umbrella mechanism after the manufacturer's warranty has expired
A Furniture Protection Plan from Bel Furniture provides peace of mind with your furniture purchase. Here at Bel Furniture, we are committed to your satisfaction.*Some exclusions apply. See protection plan terms and conditions for complete details. A copy of the plan is available for review at your furniture retail location.Protection plans provided by CNA Warranty Service, Inc., or one of its affiliates, and administered by Guardian Protection Products, Inc.To submit a claim please visit: https://www.guardianproducts.com/
