Product or Service questions Please call 832-358-8899
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Please call 832-358-8899
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Delivering Happiness

We are committed to delivering a fast, courteous, and professional service to our customers. Prior to delivery, Bel Furniture will carefully inspect all merchandise. If you prefer to keep the merchandise in its original packaging, please inform us at the time of purchase.

Note: If the customer places a request to deliver merchandise unopened and in the original packaging, some assembly may be required by the customer.

Important: Due to the high volume of deliveries, we cannot guarantee any delivery timeframes. Delivery personnel will contact you the morning of your delivery to give you a window of approximately 3-4 hours. However, due to unforeseen circumstances and delays such as traffic, weather, etc., potential delays may arise. Deliveries are made between 9 a.m. and 11 p.m.

Reschedule Delivery: If you need to reschedule your delivery or update the delivery address, please contact our delivery department via email at delivery@belfurniture.com or call us directly at 832-358-8899, Extension 106 or 107.

Note: If a customer chooses to cancel the delivery within 48 hours of the scheduled delivery date, a re-delivery fee of $149.99 will apply.

Delivery Related Damage

BEL customers have the option to accept or decline a damaged item upon delivery. To classify an item as "delivery damage" due to issues such as scratches, dents, nicks, tears, holes, stains, etc., it is imperative that any damage at the time of delivery be either documented on the delivery receipt or reported to our customer service department within 72 hours. For your protection, please ensure that the delivery driver acknowledges and signs the documentation.

Please be aware that any delivery-related damages reported after our 72-hour grace period will not be accepted. 

Customer Pick up

Please inspect your merchandise carefully. Bel Furniture is not responsible for damage or missing parts for any item received from any BEL location after it has been removed from our loading docks. Some assembly may be required. Make sure inspection of merchandise is done and signed for. 

Delivery rates apply to purchases made within a 50-mile radius of our showrooms.

Delivery disclaimer

*Next-day delivery only available within 50 miles radius from Distribution Center in Katy. Orders must be placed before 2PM.

**Removal of old mattress with purchase of new mattress set: Mattress must be free of stain and body fluids.

We are committed to delivering a fast, courteous, and professional service to our customers. Prior to delivery, Bel Furniture will carefully inspect all merchandise. If you prefer to keep the merchandise in its original packaging, please inform us at the time of purchase.

Note: If the customer places a request to deliver merchandise unopened and in the original packaging, some assembly may be required by the customer.

Important: Due to the high volume of deliveries, we cannot guarantee any delivery timeframes. Delivery personnel will contact you the morning of your delivery to give you a window of approximately 3-4 hours. However, due to unforeseen circumstances and delays such as traffic, weather, etc., potential delays may arise. Deliveries are made between 9 a.m. and 11 p.m.

Reschedule Delivery: If you need to reschedule your delivery or update the delivery address, please contact our delivery department via email at delivery@belfurniture.com or call us directly at 832-358-8899, Extension 106 or 107.

Note: If a customer chooses to cancel the delivery within 48 hours of the scheduled delivery date, a re-delivery fee of $149.99 will apply.

Delivery Related Damage

BEL customers have the option to accept or decline a damaged item upon delivery. To classify an item as "delivery damage" due to issues such as scratches, dents, nicks, tears, holes, stains, etc., it is imperative that any damage at the time of delivery be either documented on the delivery receipt or reported to our customer service department within 72 hours. For your protection, please ensure that the delivery driver acknowledges and signs the documentation.

Please be aware that any delivery-related damages reported after our 72-hour grace period will not be accepted. 

Customer Pick up

Please inspect your merchandise carefully. Bel Furniture is not responsible for damage or missing parts for any item received from any BEL location after it has been removed from our loading docks. Some assembly may be required. Make sure inspection of merchandise is done and signed for. 

Delivery rates apply to purchases made within a 50-mile radius of our showrooms.

Delivery disclaimer

*Next-day delivery only available within 50 miles radius from Distribution Center in Katy. Orders must be placed before 2PM.

**Removal of old mattress with purchase of new mattress set: Mattress must be free of stain and body fluids.