We are proud to offer our customers the longest Low Price Guarantee in the furniture industry. Bel strives to provide the lowest price on quality home furniture. If by chance you find a lower price within 180 days from the date of purchase on your receipt, Bel Furniture will match the advertised price of any in-stock item we carry. All we ask is for you to bring the current, printed advertised price of the same item by any competitor excluding internet specials. Bel will happily credit your account the difference in price for in-store credit only. The in-store credit balance is only good for use within 30 days of the issued date. Internet or Web Site specials and or sale events on the Web Site may be precluded from the 180 Day Price Guarantee whether from BEL Furniture or another internet retailer. Also, Internet or Web Site specials/events/clearance merchandise is precluded from in store purchase.
3 Day Satisfaction Guarantee
We value your purchase with gratitude. At times, it may be difficult to visualize the outlook of your home until you place the furniture you have selected in the space anticipated. We recognize your concern and sincerely address this by providing every customer with a 3-DAY SATISFACTION GUARANTEE. If within 3 days of delivery or pick up, you decide not to keep the furniture for any reason, we will be glad to offer re-selection towards anything of equal or greater value without any restocking fees. All we ask is that the merchandise is returned without any damages to our warehouse or you may choose to pay an additional delivery fee if you would like us to pick it up. However, some items such as Mattresses, Mattress Pads, clearance items, and floor models are excluded from this policy and cannot be returned or exchanged. Please note, the original delivery fee will not be refunded.
180 Day Sleep Comfort Guarantee
The above guarantee is Exclusive to BEL Mattress Company a division of BEL Furniture. This is the absolute longest time frame offered in the mattress industry and BEL is very proud to be able to offer this to the BEL customer in partnership with our bedding manufacturers. Here are the details of how this wonderful sleep comfort guarantee works and the customer requirements to take advantage of it.
- Minimum purchase is $799.99 for a Queen Size mattress set.
- All initial sales must be made as a 2Pc Twin, Full or Queen Set and the King size as a 3Pc Set.
- The customer must keep the mattress for a minimum of 14 days from the original delivery date, which is the accepted adjustment period for a new mattress.
- The mattress only can be exchanged only once within the 180 day period (from date of delivery) for a mattress model of equal or greater value. If a greater value, the difference must be paid.
- In order for the mattress to be exchanged, it must be free from any stains, soiling of any type, tears, burns, odors or any type of obvious abuse. So therefore it is a strict requirement that a customer must purchase either a mattress protector or mattress encasement at the time of the original mattress purchase from BEL Furniture mattress department.
- The exchange must be done on a BEL Furniture delivery truck and the customer must pay the $129 delivery fee. No pick up of merchandise is allowed from either a store location or the BEL Furniture Distribution Center for a mattress exchange.
- Reselections on Clearance, Floor Samples, Mattress Foundations, Adjustable Power Bases, soiled or misused items, special orders, or size swaps are excluded from the guarantee.
- Customer must enroll for the 180 Comfort Guarantee by signing a document for the Guarantee stating that they do understand the criteria to make the Sleep Guarantee effective.