Willowton - Panel Headboard With Bolt On Bed Frame
- Regular price
- $155.42
- Sale price
- $155.42
- Regular price
-
$224.49 - Unit price
- per
Willowton - Whitewash - Twin Panel Headboard with Bolt on Bed Frame
71.26 lb
Willowton - Whitewash - Full Panel Headboard with Bolt on Bed Frame
79.26 lb
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Great experience overall.
Hello, thank you for your positive review, Ms. Frasier. We appreciate you as a customer very much and hope to see you come back in the future! Thank you! -Bel furniture
We bought 2 recliners on Friday 01/02/25. They were delivered on Tuesday 01/06/25. Two days later when I got up from one chair, the arm broke off. Sharp pieces of wood and nails are sticking out, luckily I did not injure myself. I then treid reaching customer service, no repsonse. The next day I went back to the store, there they offered me to replace the broken chair. Because of the damage after just 2 days, I did not feel safe with the chairs and wanted refund. All I was offered at the store was a refund with 25% restocking fee and 160$ pickup fee, or I could choose a more expensive chair, also with a delivery fee of 160$ instead of the first 90$. Since both options were not acceptable for us and the store manager in Chapions could not offer anything else, I asked for corperate contact. I then called the given number, no answer. I then wrote an email via the BEL homepage. After nearly a week with no response, I called the normal customer service and they said that they would pick up both chairs with me paying only the restocking fee. I am still not happy with this way, but I did not get an better option and I have better use for my time.
Hello,
Tobias Zacher, I do apologize about your inconvenience is there any way you can reach out to us at 832.358.8899 to see if we can resolve your issue.
Thank you